What if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact our customer service team immediately. We understand that situations like these can be frustrating, and we are committed to resolving the issue promptly. Our customer service representatives will guide you through the return or exchange process, ensuring that you are provided with a replacement or a refund as per our warranty policy. To expedite the process, please provide detailed information about the damage or defect, including any relevant photographs if possible. We aim to provide exceptional service and will take all necessary steps to rectify any issues you may encounter with our products. Your satisfaction is our utmost priority at Hardware Sales Inc.