Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order after it has been placed, but please note that there are certain conditions and timeframes to be aware of. If you wish to cancel your order, it is important to contact us as soon as possible. If your order has not been processed or shipped, we can cancel it and provide a full refund. However, if your order has already been shipped, you will need to wait for it to arrive and then follow our return procedure to receive a refund. In case you want to make changes to your order, such as modifying the product or shipping address, please reach out to our customer service team immediately. We will do our best to accommodate your request, but changes cannot be guaranteed once the order has been processed.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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