Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order after it has been placed, but only if the order has not yet been processed or shipped. We strive to fulfill orders promptly, so it is important to contact our customer service team as soon as possible if you need to make any changes. Please note that once an order has been processed or shipped, we are unable to make any modifications. In such cases, you may need to wait for the order to arrive and then request a return or exchange following our return policy. To cancel or change an order, please reach out to our customer service team via phone or email, providing your order details and reason for cancellation or modification.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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