What is the return/exchange policy?

Our return/exchange policy at HandHeldItems.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return or exchange within 30 days of the purchase date. Returned items must be in their original condition, unused, and in the original packaging. To initiate a return or exchange, simply contact our customer service team with your order details. A return shipping label will be provided for eligible items. Once we receive the returned item(s), we will process the refund or exchange promptly. Please note that certain items, such as personalized or final sale items, may not be eligible for return or exchange. For more detailed information, please refer to our Returns and Exchanges policy page on our website.