Can I return or exchange a watch?

Yes, at Hamlinwatches.net, we offer a hassle-free return and exchange policy. If for any reason you are not completely satisfied with your purchase, you can return or exchange the watch within 30 days of receipt. Simply contact our customer support team and provide them with your order details. We will provide you with a prepaid shipping label, making the return process convenient and cost-free for you. The returned watch must be in its original condition with all tags and packaging intact. Once we receive the item, we will process your refund or exchange promptly. Please note that personalized or engraved watches are non-refundable unless there is a manufacturing defect. Our goal is to ensure your utmost satisfaction, and we strive to make the return or exchange process as smooth as possible.