Can I cancel or modify my order?

Asked a year ago
Yes, customers can cancel or modify their order, but they need to do so promptly. Halfmoon Outfitters understands that there may be instances where customers need to make changes to their order. To cancel or modify an order, customers are advised to contact their customer support team as soon as possible. They will assist customers in making the desired changes and provide further instructions if necessary. However, it's important to note that once an order has been shipped, it cannot be canceled or modified. In such cases, customers may need to initiate a return or exchange process. Overall, Halfmoon Outfitters aims to accommodate customer needs and requests to ensure a satisfactory shopping experience.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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