What if I receive a defective or damaged item?

If you receive a defective or damaged item from HalfPriceCarAudio.com, we have got you covered. We understand that such situations can occur, and our team is committed to ensuring your satisfaction. Firstly, please notify us within 48 hours of receiving the item, explaining the issue. Our customer support representatives will guide you through the return process. Depending on the circumstances, we will either replace the item or offer a full refund. To expedite the process, please provide photos or videos showcasing the defect or damage. We may request you to send the item back to us, in which case we will cover the return shipping costs. Rest assured, we strive to resolve such issues promptly, ensuring you receive the high-quality products you deserve.