Can I return or exchange an item?

Yes, you can return or exchange an item at Gummylump.com. We strive to ensure customer satisfaction, so if you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. You have 30 days from the date of purchase to initiate a return or exchange. To be eligible, the item must be unused and in its original packaging. Simply contact our customer service team, and they will guide you through the process. Please note that return shipping fees may apply, unless the item received is defective or damaged. Once the return is received and inspected, we will issue a refund or arrange for an exchange based on your preference. Gummylump.com aims to make your shopping experience enjoyable and stress-free.