What is the claims process for GuideOne?

The claims process for GuideOne Insurance is designed to be efficient and customer-focused. As a policyholder, you can initiate a claim by contacting their 24/7 claims reporting line or notifying your designated agent. After reporting the claim, GuideOne will assign a claims adjuster who will guide you through the process. The adjuster will review your policy coverage, investigate the incident, and assess the damages. They will keep you informed about the progress, answer your questions, and address any concerns you may have. If necessary, GuideOne may arrange for an appraisal, consult experts, or obtain additional documentation. Once the investigation is complete, GuideOne will work with you to determine the appropriate settlement. Their goal is to deliver a fair, prompt, and transparent claims experience, ensuring that you receive the support you need during challenging times.