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What is the policy for lost and found items?

Asked a month ago
GroundLink has a clear policy regarding lost and found items to ensure that passengers are supported in retrieving their belongings. If a customer believes they have left an item in a GroundLink vehicle, the first step is to check with the GroundLink support team, as they are equipped to assist in locating misplaced items. Generally, items lost in a vehicle will be kept for a certain period, during which the customer can inquire about the missing item. It is important to provide details such as the trip date, pickup and drop-off locations, and a description of the lost item to facilitate the search. GroundLink acknowledges the value of personal belongings and strives to reunite customers with their lost items. For the most accurate and up-to-date information regarding this policy or to check for lost items, it is advisable to visit the official website of GroundLink.
Answered Oct 23rd 2025

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