What is your return policy?

Our return policy at Groovycooltoys.com is designed to ensure customer satisfaction. We strive to provide quality products, but if you are not completely satisfied with your purchase, we offer a hassle-free return process. You may return any item within 30 days of purchase for a full refund or exchange. The item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Please note that certain restrictions may apply for specific products such as personalized items or digital downloads. At Groovycooltoys.com, we prioritize our customers' happiness and aim to make the return experience as smooth as possible.