What is your return policy?

Asked 6 months ago
Our return policy at Greenaswegrow.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of delivery. We accept returns for products that are in unused and undamaged condition, with all original tags and packaging intact. However, please note that certain items, such as personalized or custom-made products, are non-returnable unless they arrive damaged or defective. To initiate a return, simply contact our customer support team with your order information, and they will provide you with a return authorization and further instructions. Please note that return shipping costs are the responsibility of the customer, unless the item is being returned due to an error on our part. Once the returned item is received and inspected, a refund will be issued to the original form of payment within a reasonable timeframe.
Answered Nov 2, 2023

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