What if the product I received from GreenCells is damaged or defective?

If you receive a damaged or defective product from GreenCells, we apologize for any inconvenience caused and want to resolve the issue as quickly as possible. Simply contact our customer service within 7 days of receiving the product, providing details and any relevant photos. Our dedicated team will guide you through the return or replacement process, ensuring a hassle-free experience. We also provide a 30-day warranty on all products, covering any manufacturing defects. In such cases, we will arrange for a repair, replacement, or refund, depending on the circumstances. Rest assured, at GreenCells, we prioritize customer satisfaction and strive to provide excellent service even in the unlikely event of a damaged or defective product.