What should I do if I experience a power outage with Green Mountain Energy?

If you experience a power outage while receiving service from Green Mountain Energy, it is important to understand that Green Mountain Energy does not directly provide the physical delivery of electricity. Instead, they are a retail electric provider, which means they supply electricity to customers, while the local utility company is responsible for the infrastructure and maintenance of power lines. In the case of a power outage, the first action you should take is to check with your local utility company. You can typically find information about outages, including estimated restoration times, on their website or through their customer service line. It is also advisable to have the utility's contact information readily available, as you may need to report your outage if it is not already acknowledged. While waiting for power to be restored, ensure you have a plan for safety and comfort. You may want to prepare by having flashlights, batteries, and non-perishable food on hand for future outages. For further assistance or information related to your energy supply, visiting Green Mountain Energy's current web page is recommended.