What should I do if I receive a defective or damaged item?

If you receive a defective or damaged item from Grapevinehill.com, please reach out to our customer service team as soon as possible. Provide details about the issue, including photos if necessary, to help us quickly resolve the problem. Our team will work with you to either provide a replacement item or offer a refund or credit as appropriate. Your satisfaction is important to us, and we are dedicated to making sure you are happy with your purchase. Thank you for bringing this to our attention.