What is the return policy?

Grandtrunkgoods.com has a return policy that is designed to ensure customer satisfaction while also providing clear guidelines for returns and exchanges. Generally, items purchased from Grandtrunkgoods.com can be returned within a specific timeframe, typically within thirty days from the date of purchase. The items must be in new and unused condition, with original packaging and tags still attached. If an item is defective or damaged upon arrival, customers usually have the right to request a return or exchange within the same timeframe. For returns, it is important to provide proof of purchase, such as an order confirmation email or receipt. Refunds are generally processed after the returned items are received and inspected. The refund typically covers the purchase price but may not include the original shipping charges unless the return is due to a mistake on the part of the retailer. For the most accurate and detailed information regarding the return policy, customers are encouraged to visit the appropriate section on the Grandtrunkgoods.com website to find the specifics that pertain to their purchase.