What is the return policy?

At Grandtrunkgoods.com, we offer a hassle-free return policy to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days from the date of delivery. The returned item must be unused, in its original packaging, and accompanied by the proof of purchase. Please note that personalized or custom-made products are non-returnable, except in cases of manufacturing defects. To initiate a return, simply contact our customer support team, and they will guide you through the process. Once the return is received and inspected, we will issue a refund in the original form of payment. Shipping charges are non-refundable. We strive to make your shopping experience with us as enjoyable as possible, and our return policy reflects our commitment to your satisfaction.