What is the return policy of Gradware.com?

Gradware.com has a return policy that is designed to provide flexibility and satisfaction for its customers. Generally, products that are unused, in their original packaging, and in a resalable condition can be returned. Customers should initiate the return process within a specific timeframe, often within thirty days of receiving the item. It is important to note that items that are custom-made or personalized may not be eligible for return, as these are often tailored to individual specifications. To initiate a return, customers may need to follow particular instructions, which could involve obtaining a return authorization or shipping label. Refunds are typically issued once the returned items are received and inspected, and they are usually processed back to the original payment method. However, shipping fees may not be refundable. For the most accurate and updated information regarding the return policy, including specific details about exceptions, customers are encouraged to review the policy on the current Gradware.com webpage. This will give them the best guidance regarding any recent changes or specific instructions to follow concerning their returns. Understanding the policy fully can help customers make informed decisions and ensure a smooth return experience.