What is the return policy?
Our return policy at Govacuum.com allows customers to return any product purchased from our website within 30 days of the delivery date for a full refund or exchange. Items must be in their original condition, unused, and with all original packaging and tags intact. Returns require a Return Merchandise Authorization (RMA) number, which can be obtained by contacting our customer service team. Customers are responsible for return shipping costs unless the item received is defective or damaged. Once the return is received and inspected, refunds are typically processed within 5-7 business days. We strive for customer satisfaction, and our return policy ensures a hassle-free experience for our valued customers.
Answered Nov 1, 2023
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