What should I do if my Goodr sunglasses arrive damaged?

If Goodr sunglasses arrive damaged, the best first step is to check the order details and the packaging right away so you can confirm what was received and whether the damage came from shipping or manufacturing. It is also a good idea to keep the original box, packing materials, and all parts of the item, since those may be useful if the issue needs to be reviewed. Next, look on the current web page for the most up to date return or replacement information, including any contact details or claim instructions that may apply to the order. Many companies handling damaged goods will want clear photos of the sunglasses, the outer box, the shipping label, and the damage itself, so having those ready can make the process smoother. If the sunglasses were purchased through a retailer or marketplace rather than directly from Goodr, the return or replacement process may depend on that seller’s policy. In that case, the seller usually handles the resolution. The main thing is to document everything quickly and follow the instructions shown on the current web page, because time limits can apply. If the item is truly damaged on arrival, there is usually a straightforward path to a replacement or refund depending on the purchase source and policy in effect.