Can I cancel or modify my order after it has been placed?

Asked a year ago
Yes, you can cancel or modify your order after it has been placed on GoBros.com. However, it is advisable to contact customer service as soon as possible to ensure timely processing of your request. If you wish to cancel your order, customer service will guide you through the steps and initiate the necessary refund process. For order modifications, such as changing the shipping address or adding items, customer service will assist you in making the desired changes, provided the order has not been shipped yet. It's important to note that once an order has been dispatched, modification or cancellation may not be possible. Therefore, we recommend reaching out to our customer service team promptly to avoid any inconvenience.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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