What is your return policy?

Globaleyeglasses.com has a comprehensive return policy designed to ensure customer satisfaction. Generally, if customers are not completely satisfied with their purchase, they can initiate a return within a specified period, typically thirty days from the date of delivery. The eyewear must be in its original condition, meaning it should be unused and unaltered. This policy often allows for returns of prescription glasses, sunglasses, and other products as long as they meet the conditions stated. It is essential for customers to understand that custom-made items, such as prescription lenses that have been specifically tailored to an individual's needs, may have different return conditions. This is because these products are unique to the customer’s specifications. When returning an item, customers usually need to follow a specific process, which may include providing details like the order number and contacting the customer service department for approval prior to sending the item back. To ensure accuracy and to clarify any potential fees or exceptions, it is advisable for users to review the most current return policy by visiting the relevant section of Globaleyeglasses.com's website. This will provide customers with up-to-date information and guidelines for returning their eyewear products.