What is the return policy?

Our return policy at Getzs.com is hassle-free and convenient for our customers. We understand that sometimes items may not meet your expectations, and we are here to assist you. Items in new and unused condition can be returned within 30 days of purchase for a full refund or exchange. A proof of purchase is required for all returns. However, certain items such as undergarments, swimwear, and personalized merchandise are non-returnable for hygiene and safety reasons. We offer prepaid return labels for easy and convenient returns. Refunds are processed promptly once the returned item is received. Our customer service team is readily available to guide and support you throughout the entire return process.