Does Genthem offer returns or exchanges?

Yes, Genthem offers returns and exchanges for eligible products. We understand that sometimes customers may change their minds or encounter issues with our products. To facilitate a smooth process, we have a hassle-free return and exchange policy. If you are not satisfied with your purchase, simply reach out to our customer support within 30 days of receiving the item. We will guide you through the return or exchange process, ensuring that you receive a refund or a replacement product, depending on your preference and the availability of stock. However, it is important to note that some products may be excluded from this policy due to their nature or specific conditions. For further details, please refer to our Returns and Exchanges page on our website. Your satisfaction is our priority, and we strive to make your shopping experience as convenient as possible.