What is your return policy?

Our return policy at Gemaffair.com is designed to ensure your satisfaction with your purchase. We offer a hassle-free 30-day return window, starting from the date of delivery. If for any reason you are not completely satisfied with your order, you can return it for a full refund or exchange, no questions asked. Returned items must be in their original condition, unworn, and with all original packaging and tags intact. Please note that personalized or engraved items cannot be returned unless there is a manufacturing defect or an error on our part. To initiate a return, simply contact our customer service team, and they will provide you with further instructions and a return shipping label, if necessary. Your satisfaction is our top priority, and we strive to make the return process as seamless as possible.