What is the return policy for purchased garments?
Our return policy for purchased garments is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase from Garmentlot.com, you can return the garment within 14 days of delivery. We accept returns for items that are in their original condition, unworn, and with all original tags and packaging intact. To initiate a return, simply contact our customer service team with your order details and reason for return. Once the return is approved, you will receive a return authorization number and further instructions. Please note that customers are responsible for return shipping fees unless the garment received was damaged or defective. Once we receive the returned garment, we will process the refund within 7 business days. For more information, please refer to our detailed return policy page on our website.
Answered Nov 2, 2023
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