If an order is lost during shipping, the appropriate course of action would typically involve reviewing the shipping policy provided by Gammonvillage.com. Generally, reputable retailers like Gammonvillage.com have procedures in place for dealing with lost shipments. Customers usually need to verify the shipping information provided during the order process and check for any tracking updates, which can often clarify if the package is delayed or misdelivered.
In the case of an apparent loss, the next step is to reach out to the customer service department, as they can assist in initiating a claim with the shipping carrier. It is important to have details like the order number and relevant shipping information ready when inquiring. Reputable customer service should guide customers through the process of either reshipping the order or issuing a refund, depending on the specific policies in place.
If you would like further information, I recommend checking the current web page for the specific shipping and return policies relevant to your situation. This will help ensure that you are following the correct procedures and understanding your rights as a customer regarding lost orders. This information is typically available in the customer service or FAQ section of Gammonvillage.com.
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