Gaggenau's return policy is designed to ensure customer satisfaction. They offer a 30-day return window for all products, starting from the date of purchase. To be eligible for a return, the item must be in its original condition, unused, and accompanied by the original purchase receipt. Customers can initiate the return process by contacting Gaggenau's customer service team, who will guide them through the necessary steps. While returns are generally accepted within the specified timeframe, certain products, such as custom-made items or appliances that have been modified, may be subject to additional restrictions or fees. Gaggenau aims to provide a smooth and hassle-free return experience, prioritizing customer needs and their overall satisfaction.
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