What is your return policy?

Our return policy at Gabriella's Jewels is designed to ensure customer satisfaction. If you are not completely happy with your purchase, you may return it within 30 days of receipt for a full refund or exchange. We accept returns for items in their original condition, unworn and with all tags attached. Please note that personalized or customized items cannot be returned unless they are damaged or faulty upon arrival. To initiate a return, simply contact our customer service team or use the return portal on our website. Once the returned item is received and inspected, we will process your refund or exchange accordingly. We strive to make the return process as smooth and hassle-free as possible, so you can shop with confidence at Gabriella's Jewels.