What is your return policy?

Our return policy at Functionalab.com is designed to ensure customer satisfaction. We understand that sometimes products may not meet expectations or may arrive damaged. In such cases, we offer a hassle-free return process. Customers can initiate a return within 30 days of purchase by contacting our customer service team. We accept returns for unopened and unused products, as well as for damaged items. To initiate a return, customers must provide their order number and reason for return. Once approved, customers can return the product and will receive a refund to their original payment method. However, please note that shipping fees are non-refundable. We strive to address any concerns or issues promptly and aim to provide a seamless return experience for our valued customers.