What if my order arrives damaged?

Asked a year ago
If your order arrives damaged, we apologize for any inconvenience caused. At Fridgedoor.com, we take utmost care in packaging and shipping our products, but sometimes unforeseen circumstances occur during transit. In such cases, we have a hassle-free return and refund policy in place. Simply contact our customer support team within 48 hours of receiving the damaged order. We may require you to provide photographs or other evidence of the damage for our records. Our dedicated support team will work diligently to address the issue and find the best possible solution. Whether it's a replacement or a refund, we are committed to ensuring customer satisfaction. We value your business and will do everything we can to resolve any problems quickly and efficiently.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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