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Do you have an exchange policy?

Asked 2 months ago
Franciepants.com does have an exchange policy in place to accommodate customers who receive items that do not meet their expectations. Although specifics can change over time, the typical process usually involves initiating an exchange within a certain timeframe from the purchase date. Items are generally required to be unworn, unwashed, and in their original condition with tags attached. It is advisable to check the current web page for detailed guidelines regarding the exchange process, including any necessary steps to initiate an exchange and any restrictions that may apply. Some items, such as sale or clearance items, may have different policies. Always make sure to review the terms and conditions before making a purchase to ensure you are fully informed about the exchange policy. By familiarizing yourself with the policy, you can shop with confidence, knowing you have options if a product does not suit your needs.
Answered Oct 3rd 2025

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