What is your return policy?

Our return policy at FragranceNet.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund. However, certain items such as gift cards, clearance products, and personalized items are non-returnable. To initiate a return, simply contact our customer service team or access your online account to request a return authorization. Please note that the returned items must be unopened, unused, and in their original packaging for a successful return. Once we receive the returned package, we will process your refund within 5-7 business days. FragranceNet.com takes pride in providing hassle-free returns, and we are committed to resolving any issues or concerns to ensure your shopping experience is enjoyable.