What is your return policy?

Our return policy aims to ensure customer satisfaction with every purchase from Floorsupplies.net. If for any reason you are not completely satisfied with your order, you may return the product within 30 days from the date of purchase. Please note that all returned items must be in their original condition and packaging, with no signs of wear or damage. To initiate a return, simply contact our customer service team with your order details, and they will provide you with a return authorization number. Return shipping costs will be the responsibility of the customer unless the return is due to our error. Once we receive the returned product and verify its condition, a refund will be issued to the original payment method. Please allow up to 10 business days for the refund to be processed.