What is your return policy?

Fleurdepeau.com has a return policy that is designed to ensure customer satisfaction while maintaining the quality and integrity of their products. Typically, if a customer is not completely satisfied with their order, they can initiate a return within a specific timeframe from the date of purchase. This timeframe usually spans between fifteen to thirty days, but it is advisable to review the details on the website to confirm the exact duration. To qualify for a return, the items generally need to be in their original packaging and unused. This requirement helps to uphold the high standards that Fleur de Peau adheres to, ensuring that the next customer receives a product that meets their expectations. In some cases, customers may be requested to provide proof of purchase, such as an order confirmation or receipt. When initiating a return, it is important to follow the instructions provided by Fleur de Peau, which can typically be found on their website. These instructions may include details about how to package the items, where to send them back, and any return shipping fees that may apply. Once the returned items are received and inspected, a refund is usually processed to the original payment method. For exact details on the return procedure, including any unique stipulations or potential exclusions, customers are encouraged to review the return policy section on the website. This ensures that they have the most accurate and up-to-date information regarding returns and exchanges.