What is your return policy?

Our return policy at Flagstuff.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you have the option to return it within 30 days of receipt. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging. To initiate a return, please contact our customer service team with your order details and reason for return. We will provide you with a return authorization number and further instructions. Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part. Once we receive and inspect the returned item, we will issue a refund for the purchase amount, excluding any shipping fees. Refunds are typically processed within 5-7 business days, and the funds will be credited back to the original payment method. We strive to make your shopping experience with us seamless, and our return policy reflects our commitment to your satisfaction.