What is the process for returns and exchanges?

The process for returns and exchanges at First to the Finish may vary depending on the specific product and the circumstances of the return or exchange. Generally, customers can initiate a return or exchange by following a few standard steps. It is important to first review the return policy on the current web page to understand any timeframes, conditions, and specific requirements that may apply. Typically, customers should keep the original packaging and any included materials, as these may be necessary for a successful return. To proceed with a return, a customer may need to reach out via the designated process on the website, which might involve filling out a return request form or initiating the return through their account, if applicable. Some items may have specific conditions regarding returns or may be final sale items that are not eligible for return. Once the return is approved, customers may receive instructions on how to ship the item back to First to the Finish. This often includes details about packaging the item securely and, in some cases, printing a return shipping label. For exchanges, customers usually follow similar steps and may need to specify the item they wish to exchange for. It is important to keep track of any tracking numbers for the return shipment, as this can assist with any inquiries regarding the return status. Customers should monitor their email or account for updates regarding the return or exchange process. If additional questions arise, referring to the current web page for detailed policies and contact information is recommended.