Can I cancel or modify my order?

Yes, you can cancel or modify your order on Filson.com. However, please note that the cancellation or modification request can only be accommodated before the order has been processed and shipped. Once your order has been shipped, it cannot be canceled or modified. To cancel or modify your order, please contact our customer service team as soon as possible via phone or email, providing them with your order information and details of the changes you would like to make. Our team will do their best to assist you and accommodate your request if it is still within the processing stage. Please make sure to double-check your order before finalizing to avoid any inconvenience.