What is your return policy?

Our return policy at Faucetdepot.com is designed to ensure customer satisfaction with their purchase. If you are not completely satisfied with your order, you may return it within 30 days of receipt for a refund or exchange. To be eligible for a return, the item must be in its original condition and packaging, with all accessories and documentation included. We do not accept returns on used or damaged items, special orders, or clearance/closeout products. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part. For further details on our return policy, including instructions on how to initiate a return, please refer to our Returns page on our website or contact our customer service team for assistance.