What is your return policy?

Asked a year ago
Our return policy at Fashion4us.com allows customers to return eligible items within 30 days of receipt. To qualify for a return, the items must be in their original condition, unworn, and with all the original tags attached. We offer refunds, store credits, or exchanges for eligible items. However, certain categories such as swimwear, intimates, and sale items are non-returnable unless any product defect is found. To initiate a return, customers need to contact our customer service team and provide the details of the order. Once the return is approved, customers will receive instructions on how to send back the item(s). It's important to note that customers are responsible for the return shipping costs, and any associated customs duties or taxes will not be refunded.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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