Can I return or exchange a product?

Yes, you can return or exchange a product purchased from Farsan Ltd. We understand that sometimes the product may not meet your expectations or there may be issues with it. To facilitate a hassle-free return or exchange process, please ensure that the item is returned within 30 days from the date of purchase and is in its original condition, unused and undamaged. You will need to provide proof of purchase, such as a receipt or order confirmation. Exchanges are subject to availability, and in case the desired item is not in stock, a refund will be provided instead. Please contact our customer service team to initiate the return or exchange process, who will guide you through the necessary steps.