What is the return policy for medications purchased on Familymeds.com?

Asked a year ago
The return policy for medications purchased on Familymeds.com ensures customer satisfaction. If you receive an incorrect or damaged medication, we will gladly accept returns within 30 days of delivery. To initiate a return, please contact our customer support team with your order details and a description of the issue. Our team will guide you through the return process and provide a prepaid shipping label if necessary. However, due to safety regulations, we cannot accept returns for medications that have been opened or used, unless there is a manufacturing defect. It is crucial to review your order upon delivery and report any issues promptly. Rest assured, we are committed to resolving any concerns related to your medication purchase to ensure you have a positive experience with Familymeds.com.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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