How does FM Global handle claims?

FM Global handles claims with a focus on efficiency and effective communication, ensuring that policyholders receive the support they need during the claims process. When a claim is reported, FM Global typically assigns a claims adjuster who specializes in the relevant type of insurance coverage and loss. This adjuster is responsible for evaluating the claim, assessing the circumstances surrounding the loss, and determining the appropriate compensation according to the policy terms. The claims process generally begins with the policyholder providing detailed information about the incident that led to the claim. This may include documentation, photographs, and any other evidence that can substantiate the loss. Once the claim is submitted, FM Global works diligently to communicate with the policyholder, keeping them informed about the status of their claim and any necessary steps that need to be taken. FM Global's approach emphasizes minimizing the disruption to the policyholder's business. They strive to expedite the claims resolution process, allowing companies to recover and resume operations as swiftly as possible. The claims adjuster may also work in collaboration with other experts, such as engineers or risk management professionals, to adequately assess the situation and address any underlying issues. In addition, FM Global may take proactive measures to prevent future losses, advising policyholders on risk management strategies that can be beneficial in minimizing risks going forward. For specific details regarding their claims handling and processes, it may be helpful for individuals to refer to the information available on their official website.