What is F5 Networks' refund and cancellation policy?

Asked 6 months ago
F5 Networks' refund and cancellation policy aims to ensure customer satisfaction and address any unforeseen circumstances. For hardware products, customers can request refunds within 30 days of purchase if the product is in unused condition and returned with all accessories and packaging. However, refunds for software are generally not offered. In certain cases, cancellation of services or subscriptions may be allowed with prior notice and compliance with the terms and conditions specified in the agreement between F5 Networks and the customer. Any refund or cancellation requests should be initiated by contacting F5 Networks' customer support team directly. It's recommended to review the specific terms related to refunds and cancellations for individual products and services on the F5 Networks website or contact their support for more detailed information.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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