What is the uptime guarantee for Expedient services?
Expedient provides a robust uptime guarantee for its services to ensure the smooth operation of clients' critical systems. We offer a 100% Service Level Agreement (SLA) guarantee for network availability and a 99.9% uptime guarantee for power and environmental conditions. This means that our clients can trust that their infrastructure will be accessible and reliable at all times. We leverage state-of-the-art facilities and redundant systems to minimize the risk of downtime. In the unlikely event that any downtime occurs, we have a dedicated support team available 24/7 to promptly resolve issues and restore services. With Expedient, clients can have peace of mind knowing that their systems will consistently meet their business needs and maintain the highest level of availability.
Answered Nov 2, 2023
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