What is your return policy?

Our return policy at Executivegiftshoppe.com is designed to ensure customer satisfaction. We understand that sometimes products may not meet expectations or arrive damaged. Therefore, we offer a hassle-free return process. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund. We accept returns for any reason, including if you simply change your mind. To initiate a return, please contact our customer service team who will guide you through the process. Please ensure that the item is in its original condition and packaging when returning it. It is important to note that personalized or custom items are not eligible for return unless there is a manufacturing defect. At Executivegiftshoppe.com, we value our customers' satisfaction and aim to make the return process as easy and convenient as possible.