What if I receive a damaged or defective item?
Asked a year ago
If you receive a damaged or defective item from Everything Kitchen, we sincerely apologize for the inconvenience. Rest assured, we strive to provide high-quality products, but occasionally issues may arise during transit. To address this situation, simply reach out to our Customer Support team within 48 hours of delivery. We will promptly assist you in resolving the matter. Please have your order number and details of the defect or damage readily available when contacting us. We may ask for supporting photographic evidence to expedite the process. Our team will work diligently to either replace the item free of charge or issue a refund, depending on your preference. Your satisfaction is our priority, and we appreciate your cooperation in helping us rectify any issues promptly.
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