Can I return or exchange a purchased item?

Yes, you can return or exchange a purchased item from Espressoparts.com. We offer a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, you have 30 days from the date of delivery to return or exchange the item. The returned item must be in its original condition and packaging. To initiate a return or exchange, please contact our customer service team who will guide you through the process and provide you with a return authorization number. Please note that some items, such as personalized or used items, may not be eligible for return or exchange. Once your returned item is received and inspected, we will issue a refund or exchange according to your preference.