What is your return policy?

Our return policy at Energymuse.com allows customers to return unused and undamaged items within 30 days of the original purchase. We understand that sometimes items may not meet your expectations or need to be exchanged, which is why we offer hassle-free returns. To initiate a return, simply contact our customer service team and provide your order number and reason for the return. After verification, we will provide you with a return authorization number and further instructions. Please note that shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect. Once we receive the returned item, we will issue a refund to the original payment method, excluding any shipping charges. For more detailed information, please refer to our Return Policy page on our website.