What is your return policy?

Our return policy at Energyfirst.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return the product within 30 days of the purchase date for a full refund. To initiate a return, simply contact our customer service team with your order details and reason for the return. Please note that the product must be returned in its original packaging and in a resalable condition. Additionally, we do not refund shipping charges unless the return is due to our error. We strive to process returns promptly, and once approved, the refund will be issued to the original form of payment. We value our customers and aim to provide a hassle-free return experience.