What should I do if I received the wrong item?

If a customer receives the wrong item from Endless.com, the first step is to verify the order details, including the item description, order confirmation, and shipping information. This allows the customer to ensure that there has indeed been a mix-up. Once confirmed, the customer should look for the return policy on the website, as this will provide essential information about initiating a return or exchange process. Typically, customers can find instructions for returning incorrectly sent items, such as requesting a return label or following specific guidelines to ship the item back. It is also advisable to check if there are any specific timelines associated with returns to ensure that the issue can be resolved in a timely manner. For any additional questions or assistance, customers can refer to the current web page for relevant contact information. This will ensure that all inquiries are addressed efficiently and effectively. Taking these steps will help facilitate a smooth resolution regarding the wrong item received.